FAQS: COMMISSIONS
For starters, what exactly is a commission?
I refer to commissions as being a “custom artwork” order.
How long does the commission process typically take?
Depending on the time of year, I estimate 4-8 weeks from start to delivery but may vary depending on our schedule. Please let me know if you need the painting earlier and I will do my best to accommodate your individual needs.
What are the commissions painted on?
All commissions are done using an acrylic medium on archival quality canvas. The canvases are stretched over a wooden frame with either a ¾” profile (standard edge thickness) or 1-1/2” profile (deep edge thickness). Another option is acrylic pad-paper that is nice and thin, making it easy to frame in a ready-made-frame. Please specify which one you prefer. Prices vary for each.
What is your shipping policy for custom artwork?
Please include in your quote under descriptions, whether or not you will need your piece shipped along with the shipping address. I will build in an estimated shipping quote with the painting quote so you’ll have a general idea from the get-go.
I live in Charlotte, NC and would rather pick up my painting than have it shipped. Is that an option?
Absolutely! Please contact me directly at Sydney@durrettdesigns.com so that we can arrange a pick up.
How do I ensure that my custom order has been placed?
A 50% upfront deposit is due in order to reserve a space in the commission calendar. The remaining balance is due upon approval of the painting proof that will be emailed to you as soon as it’s finished. As soon as we have an agreement on all your custom details, the deposit can be paid directly through the initial invoice sent.
Is there anything that you wont do custom?
I would love to say YES to all of your personal requests! Unfortunately, for the sake of staying true to my painting style, I may politely decline requests that I feel do not align with the Durrett Designs brand wheelhouse.
